FAQ
- Is your pottery food safe?
- Yes, all of my ceramics are made from Food/ Microwave/ Oven/ Dishwasher safe clays and glazes.
- How do I care for my new ceramic art?
- Although dishwasher safe,it is recommended to hand wash more delicate pieces to ensure the longevity of your pottery.
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Never place cold pottery in a hot oven or hot pottery directly in the refrigerator/freezer. *Thermal shock can cause ceramic works to shatter or crack. Do not use with food if this occurs as it can house bacteria and become unsanitary.
- Do you sell in person?
- I do! Check out the news section for any upcoming shows i'm attending. You can also sign up for my news letter to get updates as soon as they come out.
- How are my items shipped?
- I'm currently shipping USPS. If you have an account with another carrier you prefer let me know when you place your order and I'll credit back your shipping fees.
- Do you ship international?
- No, at this time I can only ship within the US
- Can I Return/Cancel my order?
- You can cancel your order up to the point of shipping for a full refund.
- I do not accept returns, however if the order you received was damaged please take as many pictures of the box and broken pieces and contact me within 7 days of receiving the item. I will work with you to either replace or refund the order.
- Custom Order Information
- Most custom orders ship within 4 weeks of purchase, if I expect a longer turn around for whatever reason I will contact you to let you know.
- I am unable to accept cancellations for custom orders after the production process has started.
- Commission Requests
- Please use the Contact Me form to request specific commissions. Don't forget to provide your preferred contact method for me to get back to you with!